- tel:+34952214439
- info@tecnicaincentives.com
In Europe and Spain, there are data protection regulations designed to safeguard your personal information, and they are mandatory for our organisation.
For this reason, it is very important to us that you fully understand what we will do with the personal data we request from you.
We will therefore be transparent and give you control over your data, using simple language and clear options that will allow you to decide how your personal information is used.
If you have any questions after reading this information, please do not hesitate to ask us.
Thank you very much for your cooperation.
We are at your disposal — feel free to contact us.
As a general rule, your personal data will be used to allow us to maintain a relationship with you and to provide our services.
They may also be used for other activities, such as sending you advertising or promoting our activities.
Your personal data is necessary in order for us to maintain a relationship with you and provide our services.
For this purpose, we will make a series of checkboxes available to you so that you can clearly and easily decide how your personal information is used.
As a general rule, only authorised personnel within our organisation will have access to the information we request.
Likewise, entities that require access to your information in order for us to provide our services may also have access. For example, our bank will have access to your data if payment is made by card or bank transfer.
In addition, your information may be shared with public or private entities when we are legally required to do so. For instance, tax law obliges us to provide the Spanish Tax Agency with certain information on economic transactions exceeding a specified amount.
If, aside from these cases, we need to disclose your personal information to other entities, we will request your prior permission through clear options that will allow you to decide.
We will protect your data with effective security measures based on the risks associated with the use of your information.
To this end, our organisation has approved a Data Protection Policy and we carry out annual controls and audits to ensure that your personal data remains secure at all times.
There are countries that are safe for your data and others that are not. For example, the European Union is a safe environment for your data.
Our policy is not to send your personal information to any country that is not considered safe in terms of data protection.
If, in order to provide a service, it becomes necessary to send your data to a country that is less secure than Spain, we will always request your prior consent and will apply effective security measures to reduce the risks involved.
We will retain your data for the duration of our relationship and for as long as we are required to do so by law.
Once the applicable legal time limits have expired, we will securely destroy your data in an environmentally friendly manner.
You may contact us at any time to find out what information we hold about you, to correct it if it is inaccurate, and to delete it once our relationship has ended, provided that doing so is legally possible.
You also have the right to request the transfer of your information to another entity. This right is known as “portability” and may be useful in certain circumstances.
To exercise any of these rights, you must submit a written request to our address, accompanied by a photocopy of your ID card, so we can verify your identity.
We have specific forms available in our offices for requesting these rights and will gladly assist you in completing them.
For more information about your data protection rights, you may visit the website of the Spanish Data Protection Agency (www.agpd.es
).
Yes. You may withdraw your consent at any time if you change your mind regarding the use of your data.
For example, if you previously agreed to receive advertising about our products or services but no longer wish to do so, you may let us know by submitting the objection form available in our offices.
If you believe your rights have not been properly attended to by our organisation, you may file a complaint with the Spanish Data Protection Agency using any of the following methods:
Filing a complaint with the Spanish Data Protection Agency is free of charge and you do not need legal representation.
Our policy is not to create profiles of users of our services.
However, there may be situations in which, for service provision or commercial purposes, we may need to create information profiles about you. An example would be using your purchase or service history to offer you products or services tailored to your preferences or needs.
In such cases, we will apply effective security measures to ensure your information is protected from unauthorised individuals seeking to use it for their own benefit.
Our policy is not to use your data for purposes other than those we have explained.
If we should ever need to use your data for different purposes, we will always request your prior consent through clear options that will allow you to decide.
